PRIVACY POLICY

PRIVACY STATEMENT


We take your privacy seriously and this privacy statement explains how novhey.com (collectively, "we", "our" or "our") collects, uses, shares and processes your information.

Collection and use of personal data

Personal data is information that can be used to identify you directly or indirectly. Personal data also includes anonymous data linked to information that can be used to identify you directly or indirectly. Personal data does not include data that has been anonymized or irreversibly aggregated so that it can no longer allow us, whether in combination with other information or otherwise, to identify you.

Promote safety and security

We respect the principles of legality, legitimacy and transparency, use and process the least amount of data within a limited scope, and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activity, as well as to promote safety and security, for example by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms. or policies. Such processing is based on our legitimate interest in helping to ensure the security of our products and services.

Here is a description of the types of personal data that we may collect and how we may use it:

What personal data we collect

Ⅰ. Data you provide:

We collect personal data that you provide when you use our products and services or interact with us, for example when you create an account, contact us, take an online survey, use our online help or our online chat tool. If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as your billing, shipping and of contact.

Ⅱ. Data on the use of our services and products:

When you visit our websites, we may collect data about the type of device you are using, the unique identifier of your device, the IP address of your device, your operating system, the type of internet browser you you use, usage information, diagnostic information and location information from or about the computers, phones or other devices on which you install or access our products or services. Where appropriate, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device in order to enable us to improve our products and services.

How We Use Your Personal Data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertisements and services, and to protect ourselves and our customers.

Ⅰ. Provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes the use of personal data for purposes such as data analysis, research and audits. Such processing is based on our legitimate interest in providing you with products and services and ensuring business continuity. If you participate in a contest or other promotion, we may use the personal data you provide to administer these programs. Some of these activities have additional rules, which may contain additional data about how we use personal data, so we encourage you to read these rules carefully before participating.

Ⅱ. Communicate with you:

Subject to your prior express consent, we may use personal data to send you marketing communications relating to our own products and services, to communicate with you about your account or transactions, and to inform you of our policies and conditions. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications relating to their products and services. Subject to your prior express consent,

NOTE: For any use of your data described above that requires your prior express consent, please note that you can withdraw your consent by contacting us.

Definition of "cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device and other software, for similar purposes. In this cookie statement, we refer to all of these technologies as “cookies”.

Use of Cookies

We use cookies to provide, protect and improve our products and services, for example by personalizing content, serving and measuring advertisements, understanding user behavior and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.

Disclosure of personal data

We make certain personal data available to strategic partners who work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

Disclosure or storage, transfer and processing of data

Ⅰ. Compliance with legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which the user resides, certain legal acts exist or have occurred and certain legal obligations must be fulfilled. Processing of Personal Data of EEA Residents --- As described below, if you are located in the European Economic Area (EEA), our processing of your personal data will be lawful: whenever we need your consent for the processing of your personal data, such processing will be justified in accordance with Article 6 (1) of the General Data Protection Regulation (EU) (“GDPR”).

Ⅱ. For the purposes of a reasonable implementation or application of this article:

We may share personal data with all of our affiliates. In the event of a merger, reorganization, acquisition, joint venture, assignment, demerger, transfer, sale or assignment of all or part of our business, including in the context of bankruptcy or a similar procedure, we may transfer all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that the disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Ⅲ. Legal compliance and security or protect other rights

It may be necessary - by law, legal process, litigation and / or requests from public and governmental authorities in or outside your country of residence - for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement or other matters of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use or disclose the data of children under the age of 16. If we learn that we have collected personal data from a child under the age of 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please contact us immediately if you learn that a child under the age of 16 has provided us with personal data.

Your rights

We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or oppose, at any time, the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You can file a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data from you to enable us to confirm your identity and your right to access that data, as well as to research and provide you with the personal data that we keep. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete all or part of the personal data that we hold. You can contact us to exercise your rights. We will respond to your request within a reasonable time, and in any event within 30 days.

Third Party Websites and Services

Where a customer operates a link to a third party website which has a relationship with us, we assume no obligation or liability for such policy due to the third party's privacy policy. Our websites, products and services may contain links to or allow you to access third-party websites, products and services. We are not responsible for the privacy practices employed by such third parties, nor are we responsible for the information or content of their products and services. This privacy statement only applies to data that we collect through our products and services. We encourage you to read the privacy policies of any third parties before continuing to use their websites,

Data security, integrity and retention

We use reasonable technical, administrative and physical security measures designed to protect and prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this privacy statement, unless a longer retention period is required or permitted by law.

Changes to this privacy statement

We may periodically change this privacy statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the privacy statement means that you accept the revised privacy statement. If you do not agree to the revised Contact Us Privacy Statement, please do not use our products or services and contact us to close any account you have created.

Contacting Us

If you have any questions about this privacy statement or its implementation, here's how you can reach us: service@ohsoshoes.com